With the Ascentium-branded versions of Commerce Server 2009 and 2009 R2 now in the market, we felt it was time to shed some light on how our actual technical support process works and what options are now available to customers. Who Qualifies for Support To start, it is probably helpful to be clear on who is actually eligible to receive technical support from us: License-holders of Ascentium Commerce Server Ascentium Commerce Server partners In both cases, an executed license subscription agreement...(read more)![]()
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