Final Update: Sunday, 22 January 2017 00:04 UTC
We identified an issue within Application Insights and have actively mitigated it. We’ve confirmed that all systems are back to normal with no customer impact as of 01/22, 12:00 AM UTC. Our logs show the incident started on 1/21, 11:45 PM UTC and that during the 15 minutes that it took to resolve the issue, 6% of customers experienced Data Access Issues in the Azure Portal.
We identified an issue within Application Insights and have actively mitigated it. We’ve confirmed that all systems are back to normal with no customer impact as of 01/22, 12:00 AM UTC. Our logs show the incident started on 1/21, 11:45 PM UTC and that during the 15 minutes that it took to resolve the issue, 6% of customers experienced Data Access Issues in the Azure Portal.
- Root Cause: The failure was due to an issue in one of our dependent platform services.
- Incident Timeline: 15 minutes – 1/21, 11:45 PM UTC through 1/22, 12:00 AM UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Sapna