We've confirmed that all systems are back to normal with no customer impact as of 10/04, 19:55 UTC. Our logs show the incident started on 10/04, 19:35 UTC and that during the 20 min that it took to resolve the issue ~6% of customers experienced data access in EUS region.
- Root Cause: The failure was due to an issue in one of our dependent backend platform services.
- Incident Timeline: 20 mins - 10/04, 19:35 UTC through 10/04, 19:55 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Vishal Suram